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2004-09-30
  Epro Telecom Expands Into Korean Market Through The Partnership With BlueWater Information Service

 

Epro Telecom welcomes BlueWater Information Service, Inc. (BWIS) to be the OEM Distributor of WISE-xb Customer Contact Centre System in Korea. WISE-xb is our flagship customer interaction solution, offering a comprehensive CTI platform with modular design methodology and state-of-the-art technology.

As a leading data mining solution provider in Korea, BlueWater has been looking for a solid, practical CTI product to meet the increasing demand of its SME customers. "The dominance of large scale PABX systems and the lack of proven midmarket CTI solutions in the local market force us to seek overseas products to fulfill our customer needs, "according to Tycoon Kim, Sales Director of BlueWater. "We decide on Epro Telecom's WISE-xb because of its regional flavor, its modular design, and the company's track record in the industry. "BlueWater is responsible for the marketing of WISE-xb CTI platform and developing Korean language applications to meet customer requirements.
 
"We are pleased to have BlueWater as our partner, "states Peter Wong, Executive Director of Epro Telecom. "BlueWater's expertise in information management and knowledge in the Korean market will seamlessly integrate WISE-xb to become a formidable choice in the CRM industry." Epro Telecom provides full support to BlueWater in core system maintenance, product training, and knowledge transfer.
About BlueWater Information Service, Inc.

BlueWater is a Korean entity formed by a group of IT professionals with strong background in knowledge management and telemarketing industries. The company mission is to become a leading solution provider in the CRM industry, specializing in data mining and customer interaction services.

 

 



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