Incorporated in 1990 as a pioneer in the local outsourcing business, EPRO TELECOM is one of the largest multi-media outsourcing contact centers in the market. Our operation located in Hong Kong is ISO9001 certified and has over 800 working positions and over 1000 agents providing 24x7 multi-media inbound and outbound contact center services. Riding on the long success of total contact center solutions experience in Hong Kong, Epro positions ourselves in PRC as well. We locate our office in Shenzhen where furnishes a condition to explore our further business in the PRC market. We also self-own contact center operation hosting 500 working positions in Guangzhou, China. The combined Hong Kong-China operation occupies a total of 68,000 sq.ft, and Epro's total contact center capacity to host over 1,300 working positions. Diversified business platform with high quality of service is built to meet clients' needs from different clientele in Hong Kong and PRC.
Epro is committed to provide quality and professional
contact center services and solutions to our Clients.
We achieve this objective through our experienced management
team, advanced contact center system, an economy of
scale in operation as well as our best practice learned
over the decade. We aim to add value to our Clients'
business through improved service quality, increased
productivity,
better performance, continue improvement in addition
to cost reduction. We take pride as the Working Partner
of our Clients.
"To be a long-term professional
Contact Center Services Partner that adds value to
our Clients'
business"
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