Ride on our over 1000 experienced call center agents with different qualifications and skill-sets, we have bountiful resources and supply to meet your call center manpower demand as well as management needs in both short-term or long-term basis.

No matter it is just an ad-hoc demand for a few weeks to meet some promotional / seasonal activities, or an on-going supplementary support to your in-house operation, we can quickly select and deploy the most qualified agents to work at your own call center with a very short lead time.

We typically base on your specific requirements in terms of quantity, qualification, skill-sets as well as duration of support to choose the most suitable and experienced Customer Service Representative (“CSR”), Telemarketer, Helpdesk Expert, IT Specialist or Insurance Agents for your further selection.

Under the insourcing model in both Hong Kong and PRC, we help take care of the recruitment activities, selection / assessment process, personnel and administration workload as well as call center training, and leaving you with a rich supply of experienced call center agents for your service and management.

We have years of experience in providing call center insourcing support to a wide array of clients in different industries, and we thus fully understand the niches of the co-operation model and all the essential elements to make a Value-Add insourcing support to you.