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To cope with our rapid business expansion in various dimensions, we are currently looking for candidates with suitable caliber to fill up the following positions.

Business Development Manager

Duties :

To develop and maintain the long term and good relationship with clients

To participate on the contract negotiation and tender process

To optimize the winning chance of any business development case with reasonable balance on finance, costing, budgeting and revenue

Requirements :

Degree in Business or other related disciplines

At least 2-3 years working experience, Contact Centre industry experience is highly preferred

Good interpersonal, communication, negotiation and presentation skill

Mature, independent, self-motivator and aggressive personal characters

Good command of both spoken and written English and Chinese including Mandarin

Ways of Application :

Interested parties, please apply with detailed resume to our company by :
E-mail to daniel-chu@eprotel.com.hk

Tele-marketer (Telecommunication / Banking / Insurance Service)(Ref-no:TM-SITEC-EPRO)

Duties :

Call out to customer and promote new product to them

Handle customer enquiries and complaint in a courteous manner

No need to cold call

Requirements :

Form 5 or above

Customer-oriented and able to work under pressure

Excellent interpersonal and communications skills with good command of Chinese in both spoken and written, English and Mandarin are preferable

Ways of Application :

Interested parties, please forward your full resume with present & expected salary, and available date by e-mail to callcentre@eprotel.com.hk, or walk in on 1/F, Camelpaint Building 1, 62 Hoi Yuen Road, Kwun Tong find Miss Ng or contact Miss Ng at 3620-2023. (Please quote reference code)

Call Centre Supervisor (Ref-no:CCS-SITEC-EPRO)

Duties :

Human Resources Management

Encourage staff to achieve the sales target

Provide training and counselling

Requirements :

Excellent interpersonal, customer service and communications skills

F.7 or above

3 years relevant working experience

Ways of Application :

Insurance Promoter (Ref-no: IP-CO-EPRO)

Duties :

Promote Insurance product with customer on phone

Handle customer enquiries

Requirements :

Form 5 or above

1-2 years experience on Telesales

Pass on IIQE Paper 1, 2 & 3

Ways of Application :

High attractive salary and fringe benefits will be offered to the successful candidate. Interested parties, please forward your full resume with present & expected salary, and available date by e-mail to callcentre@eprotel.com.hk, or post to1/F, Camelpaint Building 1, 62 Hoi Yuen Road, Kwun Tong, Attention to Ms Wu or contact Ms Wu at 3620-2023. (Please quote reference code)

Customer Officer - Hotline Team (Ref-no: CS-YTB-EPRO)

Duties :

To handle incoming call on customer enquiries and complaint in a courteous manner

To grasp any opportunities to retain customers

To complete the job in follow-through manner according to pre-set procedures and policies

To carry out any ad hoc duties as requested

Requirements :

Form 5 or above

Independent, pro-active, self-motivated, customer-oriented and able to work under pressure

Excellent interpersonal and communications skills with good command of English and Chinese in both spoken and written, Mandarin is preferable

Able to work shift duty

Knowledge on mobile products and services

Ways of Application :

High attractive salary and fringe benefits will be offered to the successful candidate. Interested parties, please forward your full resume with present & expected salary, and available date by e-mail to john-lee@eprotel.com.hk, or contact Mr Lee at 2710-2126. (Please quote reference code)

Telesales (Ref-no: TSNOWTV-SCM-EPRO)

Duties :

Respond to make outbound calls for sales of telecom products and services

Handle customer enquiries and complaint in a courteous manner

Requirements :

Form 3 or above

Related experience is an advantage

Good communication skills

Fluent in Cantonese(English is an advantage)

Ways of Application :

Interested parties, please forward your full resume with present & expected salary, and available date by e-mail to kwokcm@eprotel.com.hk, or post to Room 01-03, 6/F, New Bright Building, 11 Sheung Yuet Road, Kowloon Bay, Attention to Mr Kwok or contact Mr Kwok at 2710-2151 . (Please quote reference code)

Customer Service (Banking) (Ref-no: CSB-SCM-EPRO)

Duties :

Working in Hong Kong Areas

Shift duty may be required

Handle credit card enquires and complaints

Requirements :

F.5 standard or above

Customer oriented

Fluent in Cantonese is a must.(fluent English and Mandarin is an advantage)

Positive attitude

Ways of Application :

Telesales (Banking) (Ref-no: TSB-SCM-EPRO)

Duties :

Respond to make outbound calls for loan offer sales

Handle enquires from customers

Requirements :

F.5 or above

Telemarketing experience is preferred

Fluent in Cantonese(English is an advantage)

Good interpersonal skill

Working Location : Hong Kong Island

Working Period: 5 days per week

Comprehensive training will be provided

Ways of Application :

Interested parties, please apply with detailed resume to our company by e-mail to kwokcm@eprotel.com.hk, or post to Room 01-03, 6/F, New Bright Building, 11 Sheung Yuet Road, Kowloon Bay, Attention to Mr Kwok or contact Mr Kwok at 2710-2151 . (Please quote reference code)

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