Incorporated in 1990 as a pioneer in the local outsourcing business, EPRO TELECOM Holdings is now one of the largest Multi-media Contact Centre Service providers in Hong Kong.

We are running a multi-media 24x7x365 outsourcing contact centre operation in Hong Kong with ISO 9001 certification, hosting over 850 workstations and over 1,000 agents providing inbound and outbound contact centre services to prestigious clients.

Riding on the long success of total contact centre solutions experiences, Epro now managing multiple contact centre operations in Hong Kong. The combined contact centre operations occupy a total of 40,000 sq. feet. Diversified business platform with high quality of service is built to meet each clients unique contact center needs.

Epro takes pride as the strategic partner of our clients. Our excellence in professional contact centre services is achieved through: Committed and experienced management team Advanced contact centre system Follow-through Service Management Model Economy of scale in operation Best practice accumulated