The holding company of Epro Telecom, ETS Group Limited (Hong Kong stock code: 8031), has successfully listed on the Growth Enterprise Market (GEM) board of Hong Kong Stock Exchange on 9 January 2012 by way of Placing. ETS Group issued 70 million shares at a placing price of HK$0.6/share, raising a total amount of HK$42 million.
Mr. Telly Wong, the Chairman and Executive Director of ETS Group, said, "We are pleased to see the listing of the company, which is a significant milestone in our business history. We look forward to further develop the company in various aspects and extend our competitive edge by serving more corporate clients through the provision of quality contact services."
ETS Group established in 1990, is one of the leading providers of comprehensive multi-media contact centre services and contact centre system. We are currently serving corporations in diverse sectors such as telecommunications, banking and financial services, and insurance in Hong Kong. We provide a comprehensive range of contact services and system, which include outsourcing inbound contact service and outbound contact service, staff insourcing service (or secondment service), contact service centre facilities management service, and contact centre system solution. We have our own research and development team and had designed and developed the proprietary WISE-xb Multi-media Contact Centre System since 2000.
Mr. Wong concluded, ”The fund raised will mainly be used for setting up new contact centres for capturing the demand from different market segments as the company is facing high utilization rate in our contact centre operation in recent years. Also, recognizing the vital need to keep abreast with the latest technological development in communications, and to maintain the competitiveness of our WISE-xb System as well as our contact services, we will further invest on the research and development of the WISE-xb System by enhancing the functionalities and adding new contact service centre related applications.”
About Epro Telecom
Epro Telecom is one of the largest outsourcing Multi-media Contact Centre Service providers in Hong Kong with over 21 years of history of business. We are currently managing three contact centres with a total of around 850 workstations and have more than 1,000 contact service agents. We provide professional outsourcing inbound (24x7) and outbound contact services, staff secondment services, contact centre facilities management and hosting services as well as contact centre system solutions to corporate clients in banking, insurance, telecommunications, government departments, etc. We designed and developed the WISE-xb Multi-media Contact Centre System which is also marketed to and used by various corporations and government departments in Hong Kong. We obtained the ISO 9001 certification on call centre operation management since 1997, and the ISO 27001 certification on information security management system in January 2012.
